CITY 311

The City 311 App is a wonderful tool that instantly connects City Hall with its Residents.  It enables an intelligent two-way communication when needed to help make your Town/City or District even more livable.

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OVERVIEW

An APP you'll love

The CITY 311 is centered on a live map presenting all of your city's buildings, landmarks, assets and other supporting structures encased in a powerful app.  The system lets the City Hall instantly connects with its residents by enabling a two-way communication when needed to help make the City even more livable.

Informative Features

The City 311 App provides your residents a live map that shows all of your city's buildings, landmarks, assets and other supporting structures.

Safety and Response

The CITY 311 App enables an intelligent two-way communication when needed to help make your Town/City or District even more livable.

Market Businesses

The CITY 311 App allows Businesses/Events to send out marketing messages to your Residents specified by age, sex and location.

The cost to be connected to your citizens has never been lower or the methods easier.  Support those that support you with the City 311 App!

Ask us for a 3 month FREE DEMO and we will set you up immediately.  This demo allows up to 150 people to test the system for free, we look forward to your feedback.

FEATURES

CITY 311 Components

The CITY 311 system is comprised of 3 components all working together and served up on the web with no IT overhead or IT expense for your team.  You do not require a server or even a support person.  We do require appoint of contact to support, it is that simple.  Each of the components here can be customized to meet your specific needs.

The CITY 311 Monitoring and Response Console

The Monitoring and Response Console (MRC) receives all of the communication from your residents and responders.

This is a web interface that operates on any PC that is connected to the internet.  Multiple Users/Technicians/Consoles can be created.

The Monitoring and Response Console (MRC) has these powerful features:

  • No special equipment is needed.  All you need for a Response Console is a PC/The Internet/Electricity and a telephone line.
  • EMERGENCY NOTIFICATIONS (Warnings) are created in 1 minute or less to all or a select group of your residents & visitors.
  • There is 1 Response Center (RC) per client BUT in an emergency more can be established to support your response.  Response Consoles do NOT have to be situated inside the RC.
  • It manages an unlimited # of Residents Apps; the App set up is less than a minute.
    • All of your residents and visitors can be given the Resident App.
  • It manages an unlimited number of Responder Apps.
  • We can put your live map right into your civic website that presents all of your map data.  Or you can share your live map with other for a fee.
    • Police/Fire/Medical centres, all transportation hubs can be features
    • Waste sites, Garbage cans, parks recreation facilities can be features.
    • All with Guidelines, Operating Hours, pictures videos etc
    • You can update this map at your leisure all is linked.
  • System training takes less than 2 hours.
  • The system is web-based so there is no IT support needed.
  • An unlimited # of features can be added to your map with all of the associated data.  Users can see all with a tap on their screens.  Every feature can be updated.
  • You can MASS MESSAGE your Residents or send specific messages to specific groups or to groups in specific areas.
  • You can receive REPORTS from your Residents complete:
    • Pictures or narrated videos and written comments.
    • The report is GPS located and the Time and Sender are attached the REPORT.
    • The Reporting Resident can be livestreamed so that additional information is gathered.  This livestream can be shared internally amongst Response Consoles.
  • The Map is shared by all.  New Features can be added or edited daily.
  • The Reports and Helps automatically go to the closest OPERATING RESPONSE CENTER.

The CITY 311 Responder App

The Responder App is a controlled App with access restricted by the system administrator.

This App is given to City Responders, Management, Maintenance, Operations etc.

The Responder App has these focused features:

  • It is actively tracked and the User App can see Responders as well as the Response Center.
  • The App is also focused on a map and all Helps are displayed on the App Map.
  • The App can also receive Messages and Warnings and can communicate with the Response Center.
  • Reports can be submitted.

Please Note:  The apps will only be able to communicate with your Response Consoles if they are inside of viable cell coverage.  Data will be used and of course battery power also.

Response Centers can go on and off line, when off line the Resident App communicates with the next closest ACTIVE Response Center.

You will need to make arrangements or we can respond on your behalf.  The System is that smart.

The CITY 311 Resident App

The Resident App is easily downloaded and 90% of the User Profile is optional.

This App is not tracked but when your residents need HELP you can find them and even livestream them.  The App uses the phones GPS chip and is "map centric".

The Resident App has these amazing features:

  • The User Profile is 90% voluntary but the more data you add the more someone can assist you when needed.
  • Never lose your car again, when you leave your car press: mark my ride.
  • Retrace your steps; use our Track Me.
  • Use the Map to find a City Features.
  • Add a note to your own map, a spatial reminder.
  • Receive Messages and Warnings and so much more.

Please Note:  The apps will only be able to communicate with your Response Consoles if they are inside of viable cell coverage.  Data will be used and of course battery power also.

Response Centers can go on and off line, when off line the Resident App communicates with the next closest ACTIVE Response Center.

You will need to make arrangements or we can respond on your behalf.  The System is that smart.

CAPABILITIES

Ideas/Suggestions

The CITY 311 App has so many features and capabilities and it will expand for years to come.  Upgrades are free.  The system is completely customizable, we built it and we can change it for you.  The following is a partial list of functions that the system can perform:

  Generate Income

  Easy to Use

  Communicate Effectively

  Significant Emergency Response Capability

  Multiple Live Maps

  Customized Features

READ MORE ABOUT THE CITY 311 SUGGESTIONS

Download Anywhere

Available for all major mobile and desktop platforms.

*Works on iOS 10.0.5+, Android Kitkat and above.

CITY 311 MONITORING AND RESPONSE CONSOLE

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CITY 311 RESPONDER APP

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CITY 311 RESIDENT APP

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Need help? All our instructional manual are avaible for download here.

1906A Westmont Rd NW, Calgary, Alberta, Canada T2N 3M